WORK AT HOME – Customer Service Representatives

  • Part Time, Full Time, Locum Tenens/Traveling, Remote
  • Chicago, IL

DH INDEPENDENT SOLUTIONS LLC View Company Profile

Are you looking for a job where you can feel like a valued part of the team? Do you have a passion for achieving customer satisfaction and problem solving in a call center environment? Then we may have just the job for you!!We are looking for superstar Customer Service Representatives to work for a great US company! This is a fully remote role .This is also a contract position of at least 7 months duration – there will be opportunities to be brought on permanently based on performance. This is a great opportunity for someone who has gotten a fair bit of call center and customer service experience under their belt, and is looking to make a career shift! You’ll really enjoy everything this place has to offer!Advantages Whatxe2x80x99s in it for you? $25-40/hr based on expereince Monday-Friday work week – day shiftsWorking alongside like minded team members and passionate leadersBeing part of a growing, dynamic team!Qualifications What will make you successful: 2-3 years of call centre experienceCapable of working in a fast paced environmentSelf starter, takes initiativeProfessional demeanorGood interpersonal, communication and organizational skillsCapable of following step by step processesMust be a team playerxc2xa0List of job requirements.ResponsibilitiesWhat you’ll do hereReceive calls and emails from clients and assist them with various inquiriesTroubleshoot/diagnose and problem solve potential issues remotelyProvide direction and information to clients to resolve the issueDocument any issues for future review purposesSchedule technicians for onsite supportComplete work ordersAdhere to company policies and procedures to meet customer satisfaction standards

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